We strive to have 100% satisfaction with all our customers. If there is an issue with your order or your product, email us at T-Shirts@magnoliacrowne.com and we will do our best to make it right. If you are not satisfied with your purchase for any reason, you are welcome to return it. You have 30 days from the item order date to make a return in its original condition. MCT&A T-Shirts will work with you on a solution which may involve a replacement order or a refund back to your original payment method. We appreciate our customers and will work with you to be sure you are satisfied with our product.
Returns for shipped merchandise will be for the cost of the merchandise only, shipping costs are non-refundable. A refund will be sent back to the original form of payment for qualifying merchandise only. All merchandise must be unworn and unwashed and in the same condition received within 30 days of item ordered date. Items can be returned for Store Credit only. Full refunds for items will only be provided under the following circumstances:
Damaged items from shipping
Misprinted Items
Defective Goods
We do not accept worn or washed merchandise. Any merchandise suspected of being previously worn and/or washed will be returned to the customer at their expense.
Exchanges must be made for like apparel of equal or lesser value. If the requested item for exchange is out of stock, the customer will be contacted via email. However, if there is no response within three (3) business days, the exchange will be processed as a return.
If you purchase new items to replace a return ahead of time, please provide your Order Number for validation.
All return shipping charges are the responsibility of the customer unless MCT&A T-Shirts was at fault for any reason. If the fault was ours, your shipping expense will be refunded to you. MCT&A T-Shirts will only reimburse standard shipping expenses. Expedited or Express services will not be reimbursed.